All of your disposable
medical supplies None of the hassles

Switching is easy, we handle all the paperwork

We bill all private insurances including Medicare and Medicaid.

Contact us with any questions. We’re here to help!

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Products

Medical supplies from all major manufacturers in one place.  Meeting your needs is our top priority.  Do not hesitate to call one of our team members if you have any questions about the products to best meet your needs.

We support those with spinal cord injuries, spina bifida, multiple sclerosis, transverse myelitis and others in long-term need of bladder and bowel supplies. To complement our programs, we also provide any other disposable medical supplies on the market.

We bill your insurance

  • If you are ready to join the Apple West family and your insurance is part of our program, switching is easy. We handle all the paperwork for you. If you are not sure about your insurance, give us a call today.
  • Medicare nationally, most private insurances, California Medi-Cal (Medicaid) , Texas Medicaid, Cash or credit paying customers. Our insurance coverage is constantly expanding. Please call us and we will verify your insurance today.
  • We work with your doctor to get your supplies on time including any required prescriptions.

OUR CUSTOMERS ARE FAMILY

Apple West has always gone above and beyond in order to ensure the expeditious delivery of my much needed medical supplies every month since I have been with them. My customer service representative Nina is amazing!
David Hatmaker
David Hatmaker
I have been a customer with Apple West for years now and have been extremely satisfied with their service. I have my own personal contact person, Nina, who is always courteous, efficient and a pleasure to work with. She contacts me on a monthly basis and makes sure my necessary supplies arrive on time. If there is ever a problem with an order, she is quick to respond and resolve the issue immediately. I wish every one of my medical suppliers were as great as Apple West and Nina. I couldn’t be happier and have recommended several of my friends to use Apple West.
Joe Preti
Joe Preti
OMG...I am sooo Grateful to Tom Shankle and The Apple West Family for their Services. Yes, I called them Family because that's how I feel about them. They care about our well being and give the best customer service I know. I was with Apple West for a few years when I was forced to go to another company due to my Medical Insurance Changing. Long Story short I got Married.

Unfortunately, my marriage didn't last, but I was thrilled to know I was able to get back to Apple West.

THANK YOU APPLE WEST FAMILY...I'M SOOO HAPPY TO BE BACK HOME!!!
Auti Angel
Auti Angel
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Why Apple West?

The differentiators

We treat our customers like family. All of our customers have their own dedicated knowledgeable representative who they can call and email directly.

We answer each phone call personally during business hours. We have no phone tree or interactive voice response system during business hours.

No surprises. We strive to keep our customers up-to-date and involved with their supplies so there are no unpleasant surprises. We understand how important these vital supplies are to our customer’s daily lives.

We’re a smaller privately-owned company which allows us to respond to your needs more quickly. We are there for you when you really need it.

Products & Supplies

Decades of experience shipping thousands of products from all of the major manufacturers nationwide to save you time and money.

Shipping & Delivery

Apple West is a NATIONAL Medicare and private insurance provider. We ship at no cost to you anywhere in the contiguous United States within 48 hours of receiving and verifying your order. Urgent next day deliveries are available, too! (extra fees may apply)

Billing & Paperwork

Apple West bills Medicare, Medicaid, and most private insurances. For items requiring a prescription, we will review it to ensure it meets the payer’s reimbursement requirements. If a product is not covered under the patient's insurance, the patient will be informed prior to the order being processed.

Customer Service

You're needs are our highest priority. There will always be someone available to answer your questions.

Get updates from Apple West

About Us

Apple West opened its doors in April 2009.  We are a new kind of home medical equipment company with a personal touch.  

Regardless if we personally deliver the supplies, have them shipped or our customers stop by to pick them up, we personally touch base with each of our customers every month to ensure they are receiving the right products and the best service.

Mission

We set the standards in compassionate and quality care. Our mission is to simplify the day-to-day life of those who have permanent or temporary disabilities and provide them with the resources to make their lives as comfortable as possible.

Vision

Apple West is a national home medical equipment provider of disposable medical supplies with primary focus on urology, ostomy, wound care and incontinence.  At Apple West we strive to evolve our line of home medical supplies as the needs of our community grows.  

We diligently partner with community outreach programs to service the specialized needs of adults and children who require home medical equipment and supplies.